Data-driven Human Resource (HR) strategies—inspired by Quality Assurance (QA) principles
In the competitive fabric-manufacturing industry, maintaining consistency, efficiency and quality requires not only advanced machinery but also a high-performing, well-aligned workforce . As the sector embraces automation and digitalisation, applying data-driven Human Resource (HR) strategies —inspired by Quality Assurance (QA) principles —becomes vital to improving both process and people outcomes (Cascio & Boudreau, 2016). Just as QA professionals track measurable indicators such as defect rates, extrusion consistency, or production efficiency, HR departments in a textile plant can adopt quality metrics like absenteeism, operator efficiency, training-effectiveness scores, turnover rate, and skill-utilisation. These indicators serve as a factual basis for decision-making (Bassi, 2011). For example, if productivity drops in a...